5 Ways to Support LGBTQ+ Employees in the Workplace

GREAT PLACE TO WORK ASEAN

Author

In an expansive study involving almost half a million individuals, Great Place To Work® found that LGBTQ+ employees experience substantial psychological safety concerns in the workplace. Even in the most highly-rated environments, these employees felt emotionally and psychologically less safe by 7% compared to their straight counterparts.

Furthermore, the data points towards a more challenging situation for LGBTQ+ employees from Asian backgrounds. A concerning 20% of Asian LGBTQ+ individuals have been diagnosed with depression, contrasting with a mere 7% among cisgender, heterosexual Asian adults. Additionally, being LGBTQ+ places these employees at an 11% higher risk of retention than their straight colleagues, and 14% fewer find their work fulfilling.

Addressing these disparities requires companies to surmount unique hurdles. In analysing feedback regarding diversity, equity, inclusion, and belonging (DEIB) initiatives, we have observed distinct resistance towards several DEIB programs. Nevertheless, given the growing presence of the LGBTQ+ community in workplaces across generations, companies can endeavour to better support this vital talent pool.

In this context, we would like to propose five key strategies businesses can adopt to better support LGBTQ+ employees:

  1. Express support for the LGBTQ+ community. Break the silence and openly support the LGBTQ+ community in your workplace. This can include celebrating Pride, ensuring your company policies and benefits are inclusive, and encouraging visible leadership from our LGBTQ+ individuals.
  2. Prioritize employee well-being. Many companies have already recognised the value of investing in employee well-being programs, which have proven to significantly improve retention and recruitment rates. However, it’s crucial that these initiatives include and specifically mention LGBTQ+ employees.
  3. Prioritize support for all LGBTQ+ Employees. Recognizing the heightened challenges that these individuals often face, it’s crucial for companies to develop initiatives tailored to support this diverse community. Encouraging collaborations among Employee Resource Groups, offering workshops focused on self-care, and inviting experts to share their insights and perspectives can significantly contribute to fostering an inclusive work environment.
  4. Be aware of the unseen benefits of your DEIB efforts. Do not underestimate the potential impact of your DEIB initiatives. Many LGBTQ+ individuals may not be openly out in the workplace, and efforts such as inclusive benefits packages and gender-neutral plus-one invites to company events can make a significant difference.
  5. Be a visible and unapologetic ally. Leaders should take an active role in supporting the LGBTQ+ community. Be aware of the legal and social pressures they face and what steps can be taken to challenge these inequalities. Support for LGBTQ+ rights goes beyond merely “saying gay” – it requires concrete action.

Great Place To Work provides tools and resources to help companies on their DEIB journey. Our employee experience survey and analysis tool is designed to measure and improve the sense of belonging within your workplace.

We invite you to explore the Great Place To Work Certification™ to recognize your organization’s commitment to a positive and inclusive work environment. If you’re interested in transforming your workplace culture into one of diversity, inclusion, and acceptance, Get Certified Today. Let’s make every workplace a great place to work.

GREAT PLACE TO WORK ASEAN

Author

Great Place To Work identifies Best Workplaces™ in Asia by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

For All™ Methodology

Great Place to Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2022 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 130,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:
1.  The criteria we evaluate

  •  85% concerned with Trust and Maximizing Human Potential and
  • 15% concerned with everything else

2.  Where the data comes from

  • 100% Trust Index for organizations with less than 100 employees
  • 75% based on the Trust Index survey analytics and 25% based on responses to the Culture Audit for organizations with more than 100 employees.
For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees