Blog| Employee experience

8 Ways to Have a Fair Process for Promotions

  • ALICE WILLIAMS

    Author

Alice Williams

Author

CATEGORIES

Promotion fairness is a workplace trust issue in the Philippines. In typical Philippine workplaces, 77.9% of employees believe promotions go to those who best deserve them, while 75.6% say managers avoid playing favorites. Employers can build trust by making criteria clear, broadening access to development and providing constructive feedback after decisions.

The concern is broader than promotions alone. Great Place To Work Philippines Insights Report for 2026, measuring the experience of 450,074 employee voices in the country, show that only 75.6% of employees in typical Philippine workplaces say managers avoid playing favorites, while 75.1% say people avoid politicking and backstabbing to get things done. 

Where employers go wrong

Leaders often believe promotion decisions are sound because they have seen the effort, results or potential of the person selected. Employees do not always have the same line of sight.

Traditional reporting structures can make this worse. When one manager becomes the main gatekeeper to opportunity, employees may feel their careers depend on being visible to the right person, rather than being assessed on transparent criteria.

Some information will always need to remain confidential. Still, employers can explain the process: what good performance looks like, what capabilities are required for the next role, who contributes to decisions, and how employees can seek feedback or challenge a decision respectfully.

When these basics are missing, promotion becomes a rumor mill. That is not a performance-management system. It is a trust problem.

What fairer workplaces do

The data points to a more useful standard: employees need to see that opportunity, recognition and development are available fairly, regardless of position or personal connections.

Leaders can build that confidence by:

Making promotion criteria clear. Define the skills, behaviors, experience and outcomes required for each role, then apply those standards consistently.
Giving employees meaningful development opportunities. Training, coaching, stretch assignments and access to new projects help people build a credible case for their next move.
Creating more than one path to visibility. Skip-level conversations, mentoring, talent reviews and cross-functional work reduce dependence on a single manager’s perspective.
Training managers to recognize bias. Favoritism is often less overt than leaders expect. Calibration discussions and evidence-based assessments can help keep decisions grounded.
Providing timely feedback after decisions. Employees deserve practical guidance on what they did well, what they need to build, and what opportunities may be available next.
Supporting internal mobility. Cross-department shadowing, internal job postings and project rotations help employees demonstrate potential beyond their current job description.
Making recognition fair and visible. Employees are more likely to trust advancement decisions when they see good work acknowledged across teams and levels.
Reviewing decisions for patterns. Look at promotion outcomes by gender, tenure, job level, function and other relevant groups. If the same people repeatedly miss out, leaders need to understand why.

Make potential visible

Fairness is not achieved by publishing a career framework and hoping employees find it. It is built through consistent decisions, candid conversations and real access to opportunity.

The Philippines data shows a sizeable gap between typical workplaces and the country’s Best Workplaces, particularly on fairness: 68% versus 88.7%. Closing that gap starts when leaders make career progression less dependent on proximity to power and more dependent on demonstrated contribution, capability and potential.

FAQs

Why do employees question whether promotions are fair?

Employees question promotion decisions when the criteria are unclear, feedback is limited, or opportunities appear to depend on personal relationships. In typical Philippine workplaces, 77.9% of employees agree that promotions go to those who best deserve them, meaning more than one in five employees do not share that confidence.

How common is perceived favoritism in Philippine workplaces?

Perceived favouritism remains a concern. In the 2026 Philippines Insights data, 75.6% of employees in typical workplaces agree that managers avoid playing favourites, making it one of the lowest-scoring Trust Index statements.

What can employers do to make promotions fairer?

Employers should publish clear criteria, use evidence-based assessments, give employees regular development feedback and ensure more than one leader can see an employee’s contribution. Reviewing promotion outcomes across teams and employee groups can also reveal whether opportunities are being distributed fairly.

Why is transparency important in promotion decisions?

Employees do not need access to confidential discussions, but they do need to understand how decisions are made. Clear expectations around skills, performance and readiness help people focus their development efforts and reduce speculation about favouritism.

How can managers reduce perceptions of favoritism?

Managers can apply consistent standards, document decisions, seek input from multiple leaders and explain the reasoning behind development feedback. They should also create opportunities for every employee to take on visible work, build new skills and access mentoring.

  • ALICE WILLIAMS

    Alice Williams is the Senior Regional Content Manager for Great Place To Work ASEAN & ANZ. She lives in Sydney but will take any excuse to go just about anywhere else on Earth. You can find her writing on screens across Escape.com.au, Vogue, GQ, news.com.au, delicious.com.au, Stellar, The Australian and, of course, Great Place To Work.