How 5 Best Workplaces™ Are Giving Employees New Support During the Pandemic

Ed Frauenheim

Author

Amidst the unprecedented economic downturn the recent year has churned, the inspiring stories of 2020 will remain to be one for the books – people and organizations who went beyond self to care for and provide for the needs of others.

Let us take a look at these Best Workplaces in the US and see how the inspiring stories of these companies influenced their employees, their community and the world at large.

-GPTW Philippines

 

As the COVID-19 pandemic continues on into the fall, we could all use some inspiration.

Providing inspiration is, to borrow a phrase from Tigger, what Best Workplaces do best

Below are several stories from Great Place to Work-Certified organizations that earned a place on one of our Best Workplace lists in recent months.

We asked these organizations to “share something you are proud to have done to take care of your people or your community in light of COVID-19.”

The responses lifted our spirits. We’re confident they will lift yours as well—and offer concrete steps for improving your workplace culture during these difficult times.

 1. 15 Five: Giving employees “Best-Self Time”

15Five, a people management software company based in San Francisco is a 2020 Best Workplaces winner on multiple lists, including Best Workplaces for Millennials.

“One of the major changes we made for our employees, outside of the transition to remote work, is starting April, each employee at 15Five was able to stop work [for a break] at 1 pm in their respective time zones to take what we call, “Best-Self Time.” Given everything going on in the world this year, we knew how important it would be for people to take mindful time to de-stress from it all. This time is designed to support people in their personal development practices; it is ongoing and dedicated self-care/self-growth/recharge time that we hoped will leave people even more creative, productive, and motivated to serve our customers and community.”

2. Abbvie: Keeping working parents sane

Abbvie, a biopharmaceutical company based in North Chicago is a 2020 Best Workplaces winner on multiple lists, including the Best Workplaces in Health Care & Biopharma.

“The COVID-19 pandemic has created challenges for everyone in different ways, but particularly so for caregivers, including working parents. AbbVie has implemented several new U.S. resources to help parents performing the ultimate juggling act, blending their work and life hours. Some of these include: back-up care for children and adults; discounts for sitters, nanny agencies, online tutoring; live and on-demand online classes ranging from martial arts to theater; and Employee Assistance Program–guided conversations for parents of similar-aged children to connect and share ideas, challenges and resources.

“We also are offering support for employees through the AbbVie Employee Assistance Fund’s Employee Relief Program who have a sudden loss of income, such as a spouse’s job loss. Employees in need of assistance can apply for this program, which covers critical expenses such as mortgage/rent payments, utilities, food, childcare and medical expenses.”

 3. Chatbooks: Dinner on the company

Chatbooks, a photography products maker based in Provo, Utah is a 2020 Best Workplaces for Women winner.

“Pre-COVID times, we brought lunch from local restaurants into the office 2-3 times a week, as a way to help employees save time at home during the morning juggle or save time having to run out to grab food. When we all started working from home in March, we decided to put that benefit directly into our team members’ hands—each team member gets a monthly budget to pick up lunches or dinners at the local businesses of their choice. And while this is a perk for everyone, we hear directly from the women on our team that it’s one little thing that makes the day easier. Parents can skip the meal headaches a couple of times a week and use that time to either get in some quality work time, quality kid time, or quality personal time—things we all need these days!” 

4. Sheetz: Food for kids and raises for employees

Sheetz, a convenience store chain based in Altoona, Pennsylvania is a 2020 Best Workplaces winner on multiple lists, including the PEOPLE Companies that Care.

“When faced with the COVID-19 pandemic, Sheetz focused on taking care of people even more so than we do on a regular basis. Through more than $300,000 in donations to healthcare workers and hunger relief efforts; through the Kidz Meal Bagz program offered to more than 346,000 children in our communities; and through WOW pay for our store and field-support employees who continued to serve up Total Customer Focus despite everything that was happening around them, Sheetz proved to be essential as ever!”

(The Kidz Meal Bagz program includes a turkey sandwich—freshly prepared each day at Sheetz Bros. Kitchens, then delivered to stores—chips and a drink. “WOW pay” was an additional $3.00 per hour for store and field-support employees working on the front lines during the COVID crisis.)

 5. Comcast NBC Universal: Helping employees help each other

Comcast NBCUniversal, the telecommunications firm based in Philadelphia, is a 2020 Best Workplaces winner on multiple lists, including the Best Workplaces for Millennials.

“In addition to committing $500 million to support our employees through continued pay and benefits where operations have been paused or impacted, we have provided our employees an additional 40 hours of paid time off to be used to help teammates who, because of COVID-19, are facing the challenges that come with caring for family members.”

Looking for more inspiring, instructive stories? Read more on our COVID workplace resources. If your company is going beyond business as usual right now, and you’re ready to join the Best Workplaces, apply to get on a list.

Ed Frauenheim

Author

Great Place To Work identifies Best Workplaces™ in Asia by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

For All™ Methodology

Great Place to Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2022 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 130,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:
1.  The criteria we evaluate

  •  85% concerned with Trust and Maximizing Human Potential and
  • 15% concerned with everything else

2.  Where the data comes from

  • 100% Trust Index for organizations with less than 100 employees
  • 75% based on the Trust Index survey analytics and 25% based on responses to the Culture Audit for organizations with more than 100 employees.
For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees