The Companies You Want to Work for in Asia in 2021

JULIE MUSILEK

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Fairness, pride and employee well-being stand out among the 2021 Best Workplaces in Asia™

Nine out of 10 employees at the Best Workplaces in Asia™ agree that they’re proud of their organization, take pride in their work, and feel welcomed when they first joined the company.  

Great Place to Work® has released its 2021 Best Workplaces in Asia List, showcasing 200 companies across 18 different industries, from information technology to manufacturing, to retail and financial services. 

The companies hail from 16 diverse countries and cultures: Bangladesh, Greater China (including China, Hong Kong, and Taiwan), India, Indonesia, Japan, Malaysia, Myanmar (Burma), Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand UAE or Vietnam. Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational.  

The company culture award highlights exceptional company cultures from multinational brands like shipping company DHL Express and hotelier Hilton (both held onto their 2020 first and second-place rankings in their size category, respectively) to Flagshiporchestra.Inc’s 35-person team in Japan in the small-medium business (SMB) category. 

Great Place to Work surveyed 3.3 million employees from over 1,000 companies across 16 countries in Asia and the Middle East to determine the list. As a result, 200 companies scoring high in their national lists went on to be named the best of the region.  

Several new entries made a list this year, including luxury retailer Chalhoub Group, telecom company Ericsson, medical device supplier Medtronic, and financial services brands American Express and Synchrony. All of these brands made it into the top 15 multinational workplaces in Asia. 

On average, companies named the Best Workplaces in Asia scored 10% better than those that only made it to the national list level — which is already an incredibly high bar as such workplaces are the best of the best in their own country.  

Compared to the national lists, the Best Workplaces in Asia had 15% more employees report: 

  • Receiving special and unique benefits  
  • Receiving a fair share of the profits made by the organization 
  • Feeling that management involves people in its decision-making 

Management is making a difference at the Best Large Workplaces in Asia

In the large category, PAP Community Foundation (Singapore), Talawakelle Tea Estates (Sri Lanka), and KB Kookmin Card (South Korea) claimed the top three spots.  

Compared to non-winners, the Best Large Workplaces in Asia had 21% more  employees saying: 

  • Management’s actions match its words 
  • Managers avoid playing favorites

Best SMB Workplaces in Asia are honest, ethical and welcoming 

In the SMB category, Canva (Philippines), Charity Committee for Orphans Care (ENSAN) (Saudi Arabia) and THE One (UAE) claimed the top three spots. 

For employees at the Best SMB Workplaces in Asia, 

  • 93% report a warm welcome when employees join the company 
  • 92% believe management is ethical and sincere  

Compared to non-winners, the Best SMB Workplaces also showed a commitment to fairness and transparency, with nearly 20% more employees agreeing that they: 

  • Receive a fair share of company profits 
  • They can ask management any question and get an honest answer 

Wellbeing matters at all Best Workplaces in Asia 

COVID-19 brought health and safety front of mind for both employers and employees.  

In China, Hilton provided a live-stream lecture on return-to-work safety with the chief doctor of the Shanghai Centre for Disease Control and the director of infectious diseases at Huashan Hospital. Over 50,000 employees and their families and friends attended the sessions. 

In India, Medtronic introduced a vaccination program for employees and their families. Lighting company Signify has in-house doctors available 2-3 days per week. 

And in the Philippines, Canva is offering free COVID vaccinations for all employees and their household families.  

But Best Workplaces recognize that wellbeing is more than just physical health. They also create employee supports for everything from mental health to financial health. 

For businesses on national lists across Asia, 70% of employees said they experience wellbeing at work (defined by factors such as feeling cared for and believing their workplace is a psychologically and emotionally healthy place to work). But that number jumps even higher to 81% at the Best Workplaces in Asia.  

EY introduced hobby clubs to combat isolation and help employees feel more connected even while working from home, with 9,000 club members still actively participating. And across most of its Asia-Pacific countries, software provider SAS gave employees a paid Collective Mental Health Day so everyone could disconnect together.  

Employee innovation is sky-high at the Best Workplaces in Asia 

Innovation isn’t exclusive to tech industry giants like Facebook and Google. Any company can innovate at warp speed with the right mindset — one that fosters creativity and possibility. 

At the Best Workplaces in Asia, employees have twice the innovation experience than at non-winning organizations, as calculated through our Innovation Velocity Ratio (IVR). 

IVR is the ratio of which employees can innovate versus those held back and describes an organization’s ability to quickly harness, mobilize and respond to new information and ideas. 

At the 200 Best Workplaces in Asia, the IVR is 10:2, meaning for every ten employees able to innovate, two are experiencing friction. In contrast, non-winning workplaces show an IVR of 5:2 — for every five employees able to innovate, two are held back. 

Why should employers aim to be named among Best Workplaces? 

Around the globe, the fact remains the same: workplaces that are great for people are also great for business.  

For example, our research has found that businesses with a culture of innovation that encourages all employees achieve 5.5x the revenue growth. And employee wellbeing has been shown to precede financial performance, rather than the other way around. 

For the Best Workplaces in Asia, factors such as wellbeing, innovation, pride, and fairness are elevating them above the competition. These employers know that thriving company cultures lead to thriving businesses.   

Sign up for our monthly newsletter to learn how other Best Workplaces around the globe are creating company cultures worth copying.  

JULIE MUSILEK

Author

Great Place To Work identifies Best Workplaces™ in Asia by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

For All™ Methodology

Great Place to Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2022 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 130,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:
1.  The criteria we evaluate

  •  85% concerned with Trust and Maximizing Human Potential and
  • 15% concerned with everything else

2.  Where the data comes from

  • 100% Trust Index for organizations with less than 100 employees
  • 75% based on the Trust Index survey analytics and 25% based on responses to the Culture Audit for organizations with more than 100 employees.
For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees