Which Workplace Trends Came True?

Claire Hastwell

Author

Are we on the brink of a job apocalypse? Reality begs to differ.

In 2015, we wrote a blog about HR trends predicted for 2020. Since 2020 is on the horizon, we’re revisiting some of those ideas to see if any came to fruition.

Uberization of work
In 2015 the New York Times anticipated that the Uber model will spread beyond ride-sharing. They thought more traditional jobs would be chopped up “into discrete tasks that can be assigned to people just when they’re needed”. More wages will be set by supply and demand with every worker’s performance subject to the “harsh light of customer satisfaction.”

In other words: the gig economy.

While there are services that will walk your French Bulldog and do your grocery shopping, the Uber model has not yet ballooned to what was anticipated.

In 2018 the Bureau of Labor Statistics released its first in-depth look at nontraditional work since 2005. Roughly 10 percent of American workers were in “alternative work arrangements” which includes Uber drivers, freelancers and anyone outside of the old-fashioned job category.

Far from overtaking traditional work, this figure is a drop from 2005 when gig workers made up 11 percent of the workforce.

Automation nation
Another predicted trend was robots replacing workers. Although simple tasks like making coffee and burger assembly, are becoming automated, machines have not replaced people. In fact, more people are working in jobs than before.

“A greater share of people with only a secondary education or less is in work now than in 2000,” The Economist reported.

Media muddied more of the facts. “47% of American jobs will be automated” was one of the most quoted statistics of recent years. But the report’s authors, Oxford academics, Carl Benedikt Frey and Michael Osborne, say their words were misinterpreted.

Frey and Osborne reported that 47% of American jobs were at risk of being automated. They simply meant that, compared with other professions, they are most vulnerable to automation.

Some economists argue that in the past new technology has always created more jobs than it erased.

Debunking popular discourse on the matter is the World Economic Forum (WEF). WEF says emerging tech will create more jobs than it destroys. At least for the next four years.

WEF predicts the loss of 75 million jobs by 2022, and the creation of 133 million jobs over the same period, for a net increase of 58 million jobs. You win some, you lose some, you win some.

Hope in Holacracy
Dubbed by the media as a “bossless” work world, Holacracy replaces top-down operations with a more democratic structure of overlapping, self-organizing teams.

Alexis Gonzales-Black, who lead Zappos’ transition into the model, prefers to describe it as “distributed authority.” Employees have the freedom to show up in different roles and take on the authority of that role.

Has Holacracy taken hold?

Stewards of the system, HolacracyOne spread the idea through learning and certification programs.  And today, more than 1,000 companies have broken up traditional hierarchies with HolacracyOne as their guide.

Some Great Workplaces™ have taken a radical leap and adopted new management principles and practices.

If you work at tech services firm Pariveda Solutions, you can look up how much each of your colleagues is paid. It’s one way the company lives and breathes transparency, fairness, and equality.  Pariveda flies the Holacracy flag as part of its commitment to these values.

Since a remarkable 96% of employees say Pariveda is a great place to work, it sounds like this open-door approach is working out for its people.

In the end, Holacracy doesn’t replace trust, emotional intelligence or strong communication, but it’s part of a larger drive toward a better, more human workplace.

Brave new world
The ways in which we work keep expanding. New technologies will create challenges in workflows, roles, and culture. And it is leaders who will need to guide their people carefully through these changes. Which is why companies who make their people the focus will be the best braced for the future.

Get a pulse on your people and start preparing for tomorrow’s workplace, today. Our team of culture experts is ready to guide you.  

Claire Hastwell

Author

Great Place To Work identifies Best Workplaces™ in Asia by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

For All™ Methodology

Great Place to Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2022 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 130,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:
1.  The criteria we evaluate

  •  85% concerned with Trust and Maximizing Human Potential and
  • 15% concerned with everything else

2.  Where the data comes from

  • 100% Trust Index for organizations with less than 100 employees
  • 75% based on the Trust Index survey analytics and 25% based on responses to the Culture Audit for organizations with more than 100 employees.
For All™ Methodology

Great Place To Work, the global authority on workplace culture, determined the Philippines Best Workplaces™ 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of over 450,000 employees across the Philippines.

Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce makeup, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news, and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Categories:
These organizations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Small 10-99 Employees

For larger organizations with more than 100 employees, we also use our Culture Audit™ tool, asking organizations to share with us their practices, policies, and programs to create a great workplace For All™ and evaluate the approach they take.

  • Medium 100-999 Employees
  • Large 1000+ Employees