Great Place to Work Certified Philippines Nov-Oct 20-021

American Express International Philippines


Employees say this is a great place to work

Company Overview


Established in 1850 as a U.S. express delivery service, American Express has remained a leader for generations by embracing both innovation and tradition. As our company has grown and evolved, sometimes reinventing our business outright, we have never strayed from the customer-service ethos and values on which the company was built.

Our Manila history began in 2015 with the opening of the propriety site in Bonifacio Global City. Operations started in October 5, 2015 with a starting headcount of 66 colleagues. American Express Manila has expanded to more than 2,000 employees and continues to grow to date.

In the Philippines, Amex provides Business Process Outsourcing for international travel business, payment card business, including but not limited to back-office support services, vendor management services, contact centre services, technology support, and program management.


Bonifacio One Technology Tower, 3030 Rizal Drive West, Bonifacio Global City, Metro Manila





Professional services / BPO / Call Center


The effects of the Coronavirus (COVID-19) have been felt across the business and around the world. As the situation evolved, Synchrony Global Services Philippines, Inc. decisively put plans and protocols in place to support the health, wellness, and safety of their employees across the globe.  

And prior to the implementation of the Enhanced Community Quarantine (ECQ) in Luzon and Cebu, Synchrony has already enforced these precautionary measures to protect their employees. 

Employee Experience


Employees say this is a great place to work

0 %
I’m proud to tell others I work here.
0 %
This is a physically safe place to work.
0 %
People here are treated fairly regardless of their sexual orientation.
0 %
People here are treated fairly regardless of their race.
0 %
I would strongly recommend my company to friends and family as a great place to work.

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To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.