What Causes Employee Engagement Scores to Fall
Key insights Falling engagement usually traces back to leadership gaps, patchy communication and employees losing sight of why their work matters. Great Place To Work research shows trust predicts retention, innovation and business performance more reliably than an engagement score does. Patterns only appear once you segment survey results by team, department and manager. Your […]
Employee feedback action plans: a practical guide for leaders
KEY INSIGHTS Employee feedback analysis requires looking beyond surface-level scores to uncover patterns across themes. Root cause diagnosis helps you identify why engagement challenges exist, not just where they appear in survey data. Great Place To Work’s Trust Index Survey gives organizations research-backed insights that connect employee feedback to culture improvement. Collecting employee feedback […]
How to Run an Employee Experience Survey People Trust
KEY INSIGHTS Trust relies on clear confidentiality and visible follow-through. Only ask questions your organization can act on. Managers influence participation more than reminder emails do. The survey link arrives. Someone opens it on their phone between meetings, scans the questions and wonders two things: ‘Will anyone know what I say?’ and ‘Will anything […]
Is Your Employee Engagement Survey Asking the Wrong Questions?
KEY INSIGHTS The best employee engagement surveys use specific prompts about everyday work experience. The right survey questions measure trust, voice, support, and growth, because those are the factors that shape engagement. Survey data matters only when leaders share findings, act on them, and report back on progress. It was way back in 1928 […]